YOUR FLOWERS, OUR GUARANTEE

At Darcie Nicol Floral Designs, our commitment is to ensure that you are delighted with every floral purchase. We understand the joy and significance flowers bring to your special moments, and we go above and beyond to make your experience exceptional.

Care Instructions for Your Enjoyment: To maximize your enjoyment of our floral creations, we provide detailed care instructions. This helps you prolong the life of your flowers and ensures they continue to bring beauty to your space.

Natural Variability of Flowers: Flowers are a natural product, and their performance may vary. While some have a shorter vase life, others can last for weeks. As a general guide, you can expect your flowers to last between 3 and 7 days. If they don't meet this expectation, we are here to make it right.


Our Quality Assurance:

At Darcie Nicol Floral Designs, we are dedicated to delivering flowers that exemplify the pinnacle of quality. In the event that the flowers do not meet our exacting standards for freshness and vitality, we abstain from sending them out or making them available for purchase. Instead, we prioritize offering flowers of the utmost quality in-store, ensuring that our customers always receive the best. Our team meticulously curates our selection, sourcing blooms exclusively from reputable growers to ensure unparalleled freshness and longevity.

 

Our Guarantee Process: Should your flowers not last 3 days, arrive damaged, or not match your order, please contact us within 3 days of delivery/receipt. You can reach us by phone at 0459 060 295, via text message, email at [email protected], or through our website's contact us page. If needed, provide an image for our review.